Service Alberta
Project Summary
Tantus has worked with Service Alberta on a range of initiatives focused on modernizing its operations and service delivery, including a focus on online service delivery and supporting a highly effective, updated technology environment. These initiatives have focused on improvements for the Ministry itself, as well as for the larger provincial administration. Tantus is currently engaged with Service Alberta to develop enterprise machine learning standards. In the past years, Tantus has been retained to support Service Alberta to plan the technology and operational updates required to enable a mobile government workforce; procurement support to establish a new application maintenance vendor; the development of a governance framework for the renewal of the core government ERP system; the assessment of options for online portal registry service delivery; a review of its registry funding model; and the development of a toolkit to support online service transition to support internal advocacy efforts to other provincial ministries.
Services Provided
Business Case
Technology environment planning/assessment
Governance Framework
Procurement Support
Toolkit development
Financial analysis
Outcomes
Enterprise Machine Learning Standards
Recommended online registry portal direction
Governance framework and planning documents for ERP renewal
RFP ready process, requirements for application maintenance vendor contracting
Recommended Fee model changes for registry services
Online service transition toolkit and process
Other Provincial Government Experience
We have worked with a wide range of other provincial government entities. Some of those include:
Alberta Children’s Services: Business Intelligence Strategy & Environment Upgrade Supports, Enterprise Architecture,
Alberta Transportation: Automated Enforcement Program Review, Outsourcing Planning and Process Development,
Alberta Environment and Parks: Recreation Funding Framework Review and Partnership Strategy
Alberta Health: Branch Organizational Redesign, Primary Health Care Redesign Program Supports,
Alberta Public Service Commission: Classification Structure and Process Review
